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Norm Applegate's avatar

AI amplifies capability, but management determines direction.

The real competitive advantage won’t come from better tools alone, it will come from better operating systems that help people make better decisions together.

Technology scales execution. Management scales judgment.

D.M. Burgess's avatar

Anu, I enjoyed your distinction between reacting to AI and responding to it. Organizations often assume AI implementation is primarily a technology challenge when it's actually a leadership challenge. The question isn't simply, "What can AI do?" but "What problem are we trying to solve?" Technology amplifies strategy, it doesn't replace it. Leaders who anchor AI adoption to a clear purpose, communicate the "why," and help their teams understand where humans add unique value will see far better outcomes than those chasing adoption metrics alone. Thought-provoking piece.